Deleting your connected account data

What we store when you connect an account

When you connect Instagram, Facebook, LinkedIn, Google Business Profile or YouTube to DigiHub, we store a read-only access token issued by that platform, the name and handle of the account, and the permissions you granted.

We never receive or store your password. You authorise on the platform's own screen and it issues us a scoped key. We cannot post, message, delete or change anything — the permissions we request don't allow it.

How to delete it

Any one of these removes everything immediately:

• From your DigiHub portal — sign in, open Connections, and choose Disconnect next to the platform. The token is deleted, not just deactivated.
• From Facebook or Instagram — Settings → Apps and Websites → remove DigiHub. Meta notifies us automatically and we delete your data on receipt.
• By email — write to us and we'll confirm deletion within 7 days.

What happens next

The access token is destroyed and we lose all ability to read that account. Any metrics already used in a past report stay in that report as a historical record, and we stop collecting new ones. If you'd like past reports removed as well, tell us and we'll delete those too.